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Popmoney Sunset FAQs
Popmoney is discontinuing its service in June 2023
What is Popmoney?
Popmoney is a service within online banking used to send money from your account into a recipient’s account outside of Broadview.
What does this mean?
Popmoney will no longer be accessible in your online and mobile banking menu to send money to other people.
When is this happening?
Effective June 30, 2023, Popmoney will be discontinued in our online and mobile banking services.
What do I need to do before Popmoney is no longer available?
Payments scheduled after 6 p.m. EST on June 30, 2023 will not be processed. If you have recurring or future-dated payments scheduled through Popmoney, we recommend you cancel them before June 19 to ensure all your payments post and settle before the sunset date. If you do not have recurring or future-dated payments, no action is needed.
How do I cancel a recurring or future-dated payment?
- Log into your account or the mobile app and select "Send Money to a Friend" from the Move Money menu.
- The Activity screen will show Completed and In Progress transactions. To Cancel a transaction, click the “Scheduled Payments” button.
- Select “Cancel Payment”
- You will need to confirm you want to cancel the payment on the following screens.
Are there any alternative ways to send money?
We offer several other ways to send money and make payments. Here are three easy ways to send money to:
- Any Biller — Use the free Bill Pay service in online or mobile banking to transfer money to other financial institutions or to pay people outside of Broadview.
- Another Member — Transfer funds immediately to any other member of Broadview via online or mobile banking.*
- Anyone's Mobile Wallet — You can add your debit or credit card to Apple Pay, Google Pay, or Samsung Pay in order to send money to friends or make secure payments.
*If you need help performing a transfer to another person, please contact our team for assistance. Thank you for being a valued member!