SEFCU is committed to providing a website that is easy for all members and website visitors to use, including those with disabilities and those using assistive devices. We are continually working to enhance accessibility and usability based on standards recommended by World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA.
SEFCU uses a variety of methods for assessing accessibility, including automated testing as a baseline for conformance but understands there is no single definitive test nor certification of conformance to Level AA of the WCAG. SEFCU strives to make every page accessible to users but cannot guarantee that every page conforms to WCAG 2.0 Level AA.
If you find a part of the site that you feel is not accessible or does not conform to Level AA of the WCAG, please let us know so that we can rectify it. You may contact us toll free at 800-727-3328, TTY (for hearing and speech impaired members) at 518-464-5252, or via email at [email protected]. SEFCU also offers in-person services at more than 40 branch locations. For a list of branch locations, visit www.sefcu.com/branch-locator.