“Smishing” Scammers Turn to Text Messaging
Smishing is when fraudsters send text messages to credit union members in an attempt to get account information. The name is derived from Short Messaging Service (SMS) text messages and phishing to form “Smishing.”
The scammers send out a text message to credit union members. The message instructs them to call a number that has been provided because their debit card has been locked.
Unsuspecting callers who dial the number will reach an automated voicemail system that prompts them to enter personal information such as credit or debit card numbers, PINs, and account information. Remember, SEFCU will never send you an unsolicited text message. You can sign up for SEFCU text alerts by logging into SEFCU OnLine and clicking "Additional Services" then "Text Banking & Alerts." If you receive a text message prompting you to enter account information, do not disclose any personal information!
To be safe, take the following precautions: