If you think you’re a victim of fraud or may have inadvertently compromised your SEFCU account, you should contact us as soon as possible.
If you think you've received a phishing e-mail, please forward it to
email@example.com so that it can be investigated. Do not click any links within the e-mail. If you have clicked any of the links, please call SEFCU at 518-452-8183 or 800-727-3328.
Member Solutions Center
Toll Free: 800-727-3328
Monday through Friday: 8 a.m. – 6 p.m.
Saturday: 8 a.m. - 2 p.m.