Dear Valued Insured,
As we continue to monitor the spread of COVID-19 (coronavirus), the health and safety of our policy holders and staff is our top priority. Based on recommendations from the CDC (Center for Disease Control) as well as the New York State Governor, our offices will be closed beginning Friday, March 20th until further notice.
During this time of uncertainty, you can rest assured knowing that SEFCU Insurance Agency will continue to meet the needs of our customers. Agents are available by phone as well as email to service your policies, offer quotes, and answer any of your questions. We will not be staffing our offices or accepting premium payments in person.
We encourage you to contact your insurance carrier directly to make electronic or phone payments. Many carriers will be offering extended service hours as well as payment options and arrangements. If you need help locating your carrier’s contact information, please click here or call us at 888-250-6689.
If your policy requires signed documents during this time frame our agents will email them, or send them US Mail if you prefer. We will be utilizing our DocuSign program, a secure online signing tool, to obtain any signatures needed to ensure there is no interruption to your policy.
We will continue to offer quotes online at www.sefcuinsuranceagency.com/quote or call us directly at 888-250-6689.
469 State Street, 3rd Floor, Schenectady, NY 12305