Scammers have come up with another way to get to your money: through your computer. This fraud usually begins with a phone call saying your computer needs to be serviced, and that their company can handle the situation by remotely accessing your computer. Once you let them in, they aren’t actually able to help you, so they offer to refund what you’ve paid them. The catch? They over-refund you, then ask you to repay that overage. Unfortunately, that “refund” never made it to your account.
A couple quick tips to avoid this scam:
- Verify the initial caller is legitimate.
- Never let anyone access your computer.
- If you have questions about a phone call you receive, call SEFCU at 800-727-3328 to verify its legitimacy.