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Members

iTeller on-the-Go and iTeller Home, innovative check deposit solutions for Broadview members. Whether you're on the move or at home, we've got you covered.


iTeller on-the-Go brings the power of remote check deposit to your iPhone®, iPad®, or Android®. Download Broadview’s Mobile Banking App. Snap a photo of your check using the app and with a few clicks, securely deposit funds into your Broadview Checking account anytime, anywhere.

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iTeller Home expands your banking options without leaving the comfort of your home. Log into Broadview Online Banking and deposit checks using your home scanner. Select “Make a Deposit” from the “Move Money” menu.

 

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Small Businesses

iTeller for Small Business, an efficient check deposit solution for busy entrepreneurs. Say goodbye to time-consuming branch visits and hello to streamlined banking right from your office.

Download Broadview’s Mobile Banking App to your iPhone®, iPad®, or Android®. Use your device to capture an image of the check, confirm a few details, and securely deposit funds into your Broadview Business Checking account. Check deposits made before 4 p.m. will be credited to the account the same business day.

Not a Business Member yet? Join Broadview

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Corporations

iTeller for Business, a powerful check deposit solution for large companies. Improve cash flow and operational efficiency. Use a single or multi-check scanner compatible with Broadview’s web-based software to safely deposit checks. Scan up to 400 checks and receive same-day credit for scans made before noon during normal business hours.*

Print receipts, reconcile deposits, receive email confirmations, and more!

 

Not a Business Member yet? Join Broadview


* Scan up to 400 checks for one low monthly fee. Additional fees apply after the initial 400.

iTeller on-the-Go requirements and FAQs

If you are a member in good standing for at least 90 days and have a Broadview Checking account, use online banking, and have at least a $500 Personal Line of Credit, Home Equity Line of Credit, or Mastercard® Credit Card, or meet deposit requirements you can deposit up to $10,000 daily using Broadview's iTeller products.

If you are a member in good standing for at least 90 days and have a Broadview Checking account, use online banking, and have any Broadview loan (other than a Personal or Home Equity Line of Credit, or Mastercard Credit Card), and meet deposit requirements you can deposit up to $5,000 daily using Broadview's iTeller products.

If you are a member in good standing for at least 90 days and have a Broadview Checking account, use online banking, and meet deposit requirements, you can deposit up to $2,500 daily using Broadview’s iTeller products.

Based on your relationship with Broadview you can be eligible to deposit $1,000 as long as you are a member in good standing for at least 90 days*, have a Broadview Checking/Savings account, and are a Broadview online banking user.

 

*If deposit requirements are met and you have a Broadview Checking account, you will be eligible after 30 days.

Note: Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328.

Ready to get started using iTeller on-the-Go? If you already have the Broadview mobile app installed on your iPhone, iPad, or Android, make sure you have the latest version. Learn more about Broadview's mobile app.

FAQs

iTeller on-the-Go is a free service that allows users to deposit checks into their accounts quickly and securely using Broadview's Mobile banking app from an iPhone®, iPad®, or Android®. Once logged into Broadview's Mobile app, members can utilize the camera on their iPhone, iPad, or Android to upload images of their checks to their account. Checks will be automatically deposited into the member's account, subject to daily deposit limits and regular check hold policies.

With iTeller on-the-Go, members will:

  • Save time by avoiding unnecessary trips to the branch
  • Deposit checks to their account on their schedule, 24-7

Yes! Since you are accessing iTeller on-the-Go through Broadview’s app you can feel confident knowing your confidential information is secure.

There is no cost to download and use Broadview's Mobile banking app. In the event a deposited check is returned or creates an overdraft, normal fees apply.

All members over the age of 18 who are in good standing for at least 90 days with a savings account and online banking will be eligible for a minimum $1,000 daily check deposit limit. Members under the age of 18 who are in good standing for at least 90 days with a checking account and online banking will be eligible for a minimum $1,000 daily check deposit limit. Other daily limits are available based on additional factors.

If you haven't already, visit the App Store or Google Play to download or update Broadview's Mobile banking app. There is no cost to download the app other than normal data charges your cell phone carrier may charge. Once the app is downloaded, tap on “DEPOSIT” from the bottom menu bar. Review and accept the “Mobile Remote Deposit Capture Agreement.” Once you accept the agreement you can begin scanning and depositing checks from your iPhone or Android.

iTeller on-the-Go is available to all members who have installed Broadview’s Mobile app on their iPhone or Android and have accepted the disclosure.

See the App Store or Google Play for compatible devices.

No. Third-party checks are not eligible for processing using iTeller on-the-Go. These checks can be deposited at any Broadview branch.

No. Checks where the account owner or joint owner and the payee match are not eligible for deposit using iTeller on-the-Go. These checks can be deposited at any Broadview branch.

Broadview's standard check hold policy may apply for any item deposited using iTeller on-the-Go.

Checks that have been scanned and successfully deposited should be retained for a minimum of 45 days and then destroyed (i.e., shredded).

The back of each check must include the following when making a deposit using iTeller on-the-Go:

  • Payee's endorsement (Signature)
  • "For Broadview Mobile Deposit"

Checks that are not endorsed as outlined above will be rejected.

You will see each check deposit as a separate credit to your account with the description “Broadview/iTeller/Year-Month-Day/PPD.”

Note: Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328. Standard check holds may apply. Learn more about Broadview's check hold policy.

You can view deposits through online banking, by using Broadview's Mobile app, or Text Banking.

Note: Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328. Standard check holds may apply. Learn more about Broadview's check hold policy.

Checks that cannot be verified through a photo will need to be processed at a Broadview branch.

If you forget to sign the back of your check it will be rejected. After properly endorsing the item, it may be rescanned.

Your balance might not show your recent deposit depending on when the deposit was made using iTeller on-the-Go.

Note: Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328. Standard check holds may apply. Learn more about Broadview's check hold policy.

Only checks payable through financial institutions located in the United States are eligible for deposit. Third-party checks (checks not made payable to you), however, are not eligible for deposit using this service. In addition, checks older than six months are not eligible for deposit.

If your check is rejected but eligible for rescan, a representative from Broadview will contact you. If your deposit cannot be processed using iTeller on-the-Go, you may take it to any Broadview branch for deposit.

No. Once the “Confirm your Deposit” button has been selected and the transaction receipt is displayed, the deposit cannot be cancelled.

Checks can be scanned 24 hours a day, seven days a week.

Note: Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328. Standard check holds may apply. Learn more about Broadview's check hold policy.

Funds deposited and accepted by 11 a.m. EST Monday through Friday (excluding holidays) will be available by 12:30 p.m. that same day and funds deposited and accepted by 4 p.m. EST Monday through Friday (excluding holidays) will be available by 6 p.m. EST that same day. Deposits made after 4 p.m. EST will be available at 12:30 p.m. EST the following business day. If you have any questions, please call Broadview's Member Solutions Center at 800-727-3328. Standard check holds may apply. Learn more about Broadview's check hold policy.

Checks can be deposited to eligible Savings or Share Draft accounts.

Currently, members can access iTeller on-the-Go with compatible smartphones (iPhone or Android) or an iPad. However, with iTeller Home, members can scan and deposit checks from their home computer.

For issues with Broadview's mobile app and/or its features, please contact the Member Solutions Center at 800-727-3328 for assistance.

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