ATM & Office Locations

List all SEFCU Locations

Contact Us

Chat

Our chat representatives are ready to assist you online Monday through Friday 8 a.m. to 4:30 p.m. Click here to start a real-time online chat!

E-mail

For questions or comments that contain confidential or sensitive information (member number, Social Security Number, etc.), please send via a secure e-mail. To send us a secure e-mail, click on " Contact SEFCU" while logged into your SEFCU OnLine account. From the "Contact Us" option select "Click here to send secure e-mail." Enter your question in the message box and submit it. Your question will be answered during normal business hours.

For general questions and comments that do not  contain confidential or sensitive information (member number, Social Security Number, etc.), please e-mail us at sefcuhelp@sefcu.com .

Phone

Our Member Solutions Center representatives are ready to assist you Monday through Friday, 8 a.m. to 6 p.m. and on Saturday from 8 a.m. to 2 p.m.

Phone: 518-452-8183
Toll Free: 800-727-3328
TTY: 518-464-5252

U.S. Mail

SEFCU Deposit Address
SEFCU
P.O. Box 12189
Albany, NY 12212

SEFCU Headquarters
Kiernan Plaza
575 Broadway
Albany, NY 12207
Please send mail and deliveries to:
700 Patroon Creek Blvd. 
Albany, NY 12206