Thank you for your understanding as we continue to serve your financial needs in a way that protects our members and employees during this time.
Please note: Appointments are not needed for teller line transactions but are required for any service needs in order for us to provide you with the best member experience possible. Please use the form below to request an in-branch service appointment at one of our full-service locations.
Important note about entering a SEFCU branch lobby for any reason: Please review the following health questions prior to your visit. If you answer ‘yes’ to any of the below questions now OR on the day you intend to come in, please do not plan to visit the branch. Our Member Solutions Center is happy to assist you remotely or can help reschedule your branch appointment for a future date.
- Have you experienced a fever of 100.4 degrees Fahrenheit or greater, a new cough, new loss of taste or smell, or shortness of breath within the past 10 days?
- In the past 10 days, have you tested positive for COVID-19 using a test that tested saliva or used a nose or throat swab (not a blood test)? (10 days measured from the date you were tested, not the date you received the test result.)
- To the best of your knowledge, in the past 14 days, have you been in close contact (within 6 feet for at least 10 minutes) with anyone while they had COVID-19?
- In the past 14 days, have you traveled internationally or returned from a state identified by New York State as having widespread community transmission of COVID-19 (other than just passing through the restricted state for less than 24 hours)?
If you have answered “yes” to any of these questions, please contact our Member Solutions Center at 800-727-3328 instead of visiting a branch.
If you proceed with scheduling an in-person visit, we will contact you within one business day of the submission of your request to confirm your appointment and schedule the best time for you to visit.
