Do you have a question? Would you like more information? Do you just want to tell us how we're doing? We're always happy to hear from you. Simply contact us whatever way is most convenient for you:
- E-mail us. For general questions and comments, e-mail us here. If you want to send something confidential—and you’re enrolled in SEFCU OnLine - log in to send a secure e-mail.
- Call us. Just dial 518-452-8183 or 800-727-3328 (outside the 518 area code). Our Member Solutions Center's friendly, knowledgeable professionals are available Monday through Saturday, 7 a.m. – 7 p.m.
- Drop us a line. Send correspondence via U.S. mail to SEFCU, Patroon Creek Corporate Center, 700 Patroon Creek Blvd., Albany, NY 12206-1067. To contact the Supervisory Committee of the Board of Directors, mark your envelope “Attn: Supervisory Committee.”
- Bank by Mail. Need to make a deposit or loan payment? Send all checks to SEFCU, P.O. Box 12189, Albany NY, 12212 - Transaction Form.
- Visit us. Simply stop by the SEFCU branch that’s nearest you.
- In case of emergency. As your financial institution it’s important that you are able to contact us, even in the event of an emergency. If an emergency situation does arise, first call SEFCU's Member Solutions Center at 518-452-8183 or 800-727-3328. If you are unable to reach us by telephone, stop by your local SEFCU Branch. In addition, if we are able, we will post any closings to any of our locations on sefcu.com.
Does this website meet your needs? Please let us know what you think!
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